Shipping Policy
Order Processing
Most Forge Graphics orders are prepared for shipment within 1–3 business days. Larger, custom, or made-to-order decal kits may require additional processing time. Business days do not include weekends or holidays.
Shipping Rates and Delivery Estimates
Available shipping methods and charges are shown at checkout based on the destination and order. Carrier delivery dates are estimates and are not guaranteed. Unless otherwise stated, carrier transit time begins after the order has been processed and shipped.
Tracking
Tracking information is provided when available. Please allow time for the carrier to scan and update the tracking record after shipment.
Shipping Addresses
Customers are responsible for providing a complete and accurate shipping address. If you notice an address error, contact us as soon as possible. Once an order has been shipped, we may not be able to change or redirect the package.
Delayed, Lost, or Misdelivered Packages
Carrier delays can occur after an order leaves our facility. If tracking shows an unusual delay, a delivery problem, or a package that appears lost, contact Forge Graphics and we will help review the shipment and available carrier options.
Damaged Shipments
If an order arrives damaged, contact us through our Contact page within 7 days of delivery and include photos of the packaging and product when possible.
International Orders
International customers may be responsible for customs duties, import taxes, brokerage charges, or other destination-country fees unless those charges are specifically collected at checkout. These charges are not controlled by Forge Graphics.