Refund Policy — Forge Graphics

Made-to-Order Products

All Forge Graphics decals and graphics are produced to order. Because each order is manufactured specifically for the customer, we do not accept returns or exchanges for change of mind, incorrect model selection, ordering errors, or unwanted items.

Damaged, Defective, or Incorrect Items

If your order arrives damaged, defective, or different from what you ordered due to our error, please contact us within 30 days of delivery at mellgrenmichael@gmail.com.

Include your order number, a description of the problem, and photographs when possible.

We will review the issue and provide an appropriate replacement or refund at no additional cost.

Returns and Shipping

Please contact us before returning any merchandise. Do not send items back without authorization.

If a physical return is necessary because of a defective or incorrect item, we will provide return instructions and cover the required return shipping costs.

Exchanges

We do not offer standard exchanges on made-to-order products. Issues involving defective, damaged, or incorrect items will be handled through replacement or refund.

Refunds

Approved refunds will be issued to the original payment method. Processing times may vary depending on your bank or payment provider.

Contact

For questions or concerns about an order, contact mellgrenmichael@gmail.com.

This policy does not limit any rights customers may have under applicable consumer protection laws.